Residence Advocate Overnight Shift

The Residence Advocate Overnight Shift is responsible for advocacy and overnight operation and security of emergency residence. This includes providing crisis intervention and advocacy to men, women and children in residence. This position functions as a supportive member of the shelter team, which provides comprehensive direct services to children and families including emergency shelter and transportation, crisis intervention, peer counseling, advocacy, case management, and community referrals. This position also assists with facilities maintenance and safety. This is a part or full time, long term position located in Redding, CA.

Requirements of the Residence Advocate Overnight Shift:
• Satisfactory completion of at least 6 ECE units preferred. 
• AA degree in human service field, early childhood education, or equivalent experience preferred. 
• Satisfactory completion of a 66-hour domestic violence and sexual assault crisis intervention training course as well as on-going completion of continuing education units to maintain status as a recognized domestic violence and sexual assault counselor. 
• Strong and effective communication skills. 
• Ability to work with minimum supervision and as a team member. 
• Ability to maintain good rapport with staff. 
• Knowledge and support of issues as described in Mission Statement. 
• Knowledge of domestic violence and sexual assault dynamics. 
• Valid California driver’s license and certificate of insurance. 
• Access to reliable transportation. 
• Ability to pass a background investigation (fingerprinting) and pre-employment drug testing. 
• Ability to sit and stand for prolonged periods of time, reach, twist, use hands/fingers to handle or feel office machinery, lift, carry, push, or pull materials and objects up to 30 lbs. as necessary to perform job functions. (This includes children) 
• Willingness and ability to maintain appropriate boundaries with clients, staff, board members, and volunteers. 
• Willingness and ability to practice self-care as a necessary component of successful completion of job functions. 
• Excellent written and oral communication skills, including ability to assist with grant research, writing, and reporting as needed. 
• Demonstrated professionalism, initiative, and time management skills as needed to work effectively individually, with minimal supervision, and as a member of a team and organization 
Benefits of the Residence Advocate Overnight Shift: 
$16.50 – $18.00 an hour
Open to part and full time hours, must be able to work weekends

Responsibilities of the Residence Advocate Overnight Shift:
• Ensure the security of the housing facility during shift. 
• Ensure all clients are on-campus, safe and accounted for nightly. 
• Maintain high visibility and availability throughout residence. Initiate contact and interact with guests providing them information, education, peer counseling and shelter rules. 
• Perform area sweeps including playground, parking lots, and courtyard frequently. 
• Answer business phones, relay messages to residents, provide information about services to the general public calling after hours. Answer crisis calls, provide crisis counseling and referrals as needed. 
• Maintain communication with the Client Services Director and keep current on crisis line information through attendance of crisis line meetings. 
• Process ride requests (court hearings, medical appointments, school, etc.). Provide emergency transportation as approved by Supervisor. 
• Provide immediate/emergency needs, support, resources and direction for after-hours intakes. 
• Complete data entry remaining from all other shifts. 
• Maintain accurate client records, ensure client files are completed, and that all statistical information is entered into database. 
• Work with Case Manager to assist with individualized case plans. 
• Maintain and enforce residence rules using a trauma informed approach. 
• Assist with maintenance of facility including cleaning and preparing rooms for new residents. 
• Assist clients with cooking, chores, paperwork, etc. as needed. Share knowledge regarding life skills and budgeting as needed. 
• Communicate with daytime staff regarding Client needs. 
• Reinforce, affirm, and model positive parenting techniques for parents and their children; this includes direct contact and supervision of children. 
• Ensure that residents of all ages are provided with a safe, therapeutic environment for healing, recovery, and growth by adhering to department philosophy and procedures at all times. 
General Duties Required: 
• Attend and participate in staff meetings and in-service trainings, as required. 
• Become familiar with and implement operating principles in daily interactions with clients, staff and volunteers. 
• Represent the Agency appropriately in both dress and manner. 
• Keep accurate records of hours and submit timesheet at the end of each pay period. 
• Maintain the confidentiality of client information, and internal business. 
• Maintain accurate records and documentation of all case notes, narratives, services provided, statistics, etc. 
• Maintain a working knowledge of community resources for adults, teens, and children. 
• Work closely with all Residence and Client Services staff to provide comprehensive services to all clients. 
• Provide back-up support for all Residence staff and clients as needed and enforce Residence rules at all times. 
• Attend, participate in, and/or facilitate presentations and other outreach activities, as assigned by Supervisor. 
• Assist with maintenance of the Residence facility, including cleaning and preparing rooms for new residents. 
• Attend and participate in staff meetings and in-service trainings, as required. 
• Maintain confidentiality of client information. 
• Maintain confidentiality of business discussed. 
• Work a minimum of 2 shifts per month on the Crisis Hotline rotation. 
• Understand and practice self-care and a healthy work-life balance. 
• Other related duties as assigned. 
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board.