Leasing Agent

A local apartment complex is looking for a Leasing Agent. The Leasing Agent oversees the property, ensuring tenants are provided with excellent service and safe and clean units. This position handles all tenant issues, collects rent payments, manages the Maintenance Techs, and conducts unit assessments. The Leasing Agent is an “all hands on deck” position and often steps up to help with the overall upkeep of the property, while coordinating with outside vendors and agencies. This is a part time, temporary position located in Redding, CA.

Requirements of the Leasing Agent:
  • Excellent time management skills
  • Strong interpersonal and communication skills
  • Patience to communicate with upset tenants
  • Attention to detail in order to safeguard quality and safety standards
  • A polite and professional disposition
  • QuickBooks is a preferred
  • Daily responsibilities include repetitive motions, such as typing, that may involve wrists, hands, or fingers
  • A valid driver’s license
  • A clean driving record
  • Ability to drive a golf cart or move from unit to unit and throughout the parking lot
  • Ability to move, transport, and position boxes and furniture on a regular basis up to 40 lbs
  • Ability to troubleshoot and manage projects
  • Ability to stand, bend, squat, push, pull, and twist
  • Ability to push, pull and lift up to 100 lbs
  • Ability to work in front of a computer screen and in a stationary position  for extended periods
 
Benefits of the Leasing Agent: 
Starting at $17.00 an hour
Part time, up to 30 hours a week

Responsibilities of the Leasing Agent:
  • Listen to tenant issues and create work orders
  • Coordinate with vendors
  • Provide excellent customer service to tenants and facilitate good tenant relations by mediating and/or solving tenant issues
  • Communicate with tenants about variety of topics regarding property, warnings and evictions
  • Collect rent and enter it into rent roll
  • Conduct assessments of apartments after move outs to determine what needs completed prior to the next tenant and the timeline for next move in; conduct assessments prior to move in to determine the unit is ready
  • Order locks when tenants change
  • Scheduling cleaning and repairs
  • Maintain all paper and digital documentation and records for the property such as applications, background checks, etc.
  • Ensure a smooth running office by answering phone calls, checking the mail, and managing email
  • Ensure tenants are following property rules (i.e., trash behind dumpsters instead of in dumpsters, parking assignments, etc.)
  • Ensure grounds are clean and maintained and coordinate with the Maintenance Manager on any needs
  • Conduct disposition of deposits after tenants move out by assessing the amount of cleaning required, determining remaining deposit, and finalizing paperwork
  • Send outstanding invoices to owners
  • Respond to emergencies, getting owner’s approval if necessary, and coordinating with vendors or outside agencies
  • Oversee and coordinate with vendors including but not limited to: painters, maintenance, exterminators, landscapers, etc.
  • Provide access to vendors if tenants aren’t home
  • Order all appliances, air filters, etc. and provide purchase authorizations for Home Depot purchases
  • Handle any complaints from neighboring complexes (ie., trees hanging over property lines, tenants' back yards needing to be cleaned up, etc.)
  • Clean out apartments when someone moves out if they can’t find cleaning people
  • Maintain property supplies, make supply runs, and log purchases into Company database
  • Organize and upload receipts to owner
  • Communicate with the owner at least once a month to review rent rolls
  • Run background and credit checks on every applicant/tenant
  • Coordinate with outside agencies such as Health and Human Services, Compass, and foster care organizations
  • Post notices on doors of units and tenant cars
  • Help resolve small tenant issues such as clogged toilets, dead batteries, and draining the lift stations
  • Make sure common areas are in working order and clean such as laundry areas, Clubhouse, pools, etc.
  • Touch base with the Maintenance Manager each morning to coordinate and schedule projects
  • Post notices on doors of units and tenant cars
  • Move out remaining boxes and leftover furniture after a move out and clean if cleaning crew isn’t available
  • Other duties as assigned
 
 
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board.