Inside Parts Sales & Customer Service Specialist

O2 Employment Services is working with a local Truck Modification to find their next Inside Parts Sales & Customer Service Specialist to join their team. The ideal candidate will be friendly, and able to assist the company’s vendors and customer. This is a full-time, long-term position.
Requirements of Inside Parts Sales & Customer Service Specialist
  • Minimum of high school/GED diploma
  • CA Driver’s license with clean record 
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Strong communication 
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume  
  • Ability to apply concepts of basic algebra and geometry
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to solve practical problems 
  • To perform this job successfully, an individual should have knowledge of database software; internet software; inventory software; order processing systems; spreadsheet software and word processing software.
  • Automotive or Truck Parts counter and Customer service experience
  • Ability to prioritize activities and possess a high level of follow up 
  • Team-oriented and self-motivated
  • A self-starter with an ability to work independently
Benefits of the Inside Parts Sales & Customer Service Specialist
  •  $20-$23 an hour, depending on experience
  • Vision, dental, medical
  • Monday – Friday, 8:00-4:30
Responsibilities of the Inside Parts Sales & Customer Service Specialist
  • Meets and greets parts customers in person or on the phone.
  • Transfer calls to the correct person throughout the company based on customer needs and location  
  • Assist multiple customers and manage multiple internal requests at the same time
  • Research parts information requested by customers and provided responses in a timely manner
  • Functions in a retail parts environment 
  • Assists Production supervisor by ordering small parts needed for daily production 
  • Generates purchase orders for local vendors
  • Assists Parts Manager in ordering and tracking parts required for production
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position. This job appears on the O2 Staffing job board and Simpson University job board.